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The following cancellation policy applies to MySpeechwriter customers; a customer is any natural person who has completed a legal transaction with MySpeechwriter for services rendered.
The Right to Cancellation
The customer maintains the right to cancel this contract within fourteen (14) days from the confirmation of the contract without stating any reason for the cancellation.
To exercise the right of cancellation, the customer must notify MySpeechwriter (c/o Eike Christian Petering, Geniusbankstr. 27, 26388 Wilhelmshaven, Germany, Phone: +49 4421 / 1306 842, Fax: +49 4421 / 1306 841, Email: firstname.lastname@example.org) of the decision to rescind this contract by means of an unambiguous declaration (i.e., an email, a posted letter or a message by fax). The customer may, but is not obligated to, use the enclosed sample Cancellation Form to do this.
The cancellation period shall be recognized as valid if the cancellation notification has been postmarked or sent before the expiry of the cancellation period.
Consequences of Cancellation
In the even that this contract is cancelled, MySpeechwriter is obligated to promptly reimburse all costs that have been received from to the customer, including delivery fees (with the exception of additional costs incurred due to the customer choosing a delivery method that was more expensive than the cheapest default delivery method as suggested by MySpeechwriter), no later than fourteen (14) days from the date on which MySpeechwriter received the contract cancellation notification. MySpeechwriter will refund this amount using the same method of payment that was used in the original transaction, unless another method is expressly agreed upon with the customer, in which case MySpeechwriter will deduct a nominal fee from the reimbursement to cover administrative costs.
If partial services were rendered to the customer at the customer's request before the expiry of the cancellation period, the customer will pay MySpeechwriter an appropriate fee to cover the portion of services rendered up to the time of notification of cancellation of the contract. This fee shall correspond to the percentage of services already rendered in relation to the full services value as stipulated in the original contract.
If you would like to cancel your contract, please complete this form and return it promptly to MySpeechwriter.
Sample Cancellation Form
To: MySpeechwriter, Eike Christian Petering, Geniusbankstr. 27, 26388 Wilhelmshaven, Germany, Fax: +49 4421 / 1306 841, Email: email@example.com
I / We hereby cancel the contract between MySpeechwriter and myself / us (*) regarding the purchase of the following goods (*) / provision of the following services (*):
Order submitted (*) / received (*) on:
Customer Signature(s): _________________
(*) Please strike out whichever does not apply