Terms and conditions

I. General
1. Our services are only subject to the following conditions which are binding for the content of contracts, unless variations are agreed in writing. By order of the services the customer will automatically agree to these conditions.
2. Orders are only binding for us, as far as we confirm them in writing or respond by sending the requested services such as speeches, manuscripts, etc. Verbal agreements are binding only after written confirmation.

II. Payment
Payment will be made by order of the manuscript. Redenservice can charge third parties for the payment processing.

III. Revocation
1. Withdrawal: You can cancel your contract as a private customer within two weeks without giving reasons in writing (eg letter, fax, e-mail). The period begins with receipt of this instruction. In order to safeguard the withdrawal period is sufficient to send the revocation.
The revocation must be sent to:

Redenservice Petering
Maillingerstr. 18
D-80636 München
Fax: 089 / 255 575 503
E-Mail: info@redenservice.de

2. Returns: In the event of an effective cancellation the mutually received benefits and possibly towed uses (eg interest). Can you give us the performance received whole or in part, or only in deteriorated condition, you have to pay us compensation for the value. Obligations to reimburse payments must be fulfilled within 30 days after sending your revocation.
3. Cautions: Your right expires early if your contractor has started the service with your express consent before the cancellation deadline or you've arranged these (eg by downloading, etc).

IV. Delivery, Shipping, Damages
1. The delivery takes place after receiving the payment within three workdays
2. Force majeure, strikes, delays third-party suppliers, unforeseen operational or delivery problems or other obstacles or circumstances that can not be avoided despite the diligence of a proper release management, Redenservice of the contractual obligations for the duration of the disorder in the extent of their impact. Exceed the resulting delays the period of 6 weeks, so both parties are entitled, in respect of the relevant scope of performance to rescind the contract or to adjust the contract of this situation. No other claims exist.
3. The extent permitted by law, our obligation to pay damages is limited based on whatever legal grounds, on the respective invoice value of our damage-causing event directly involved in the performance.

V. Warranty
1. Obvious defects will be considered only if they are reprimanded in writing within 3 days of receipt of the service.
2. Can not be identified in the review of performance by an apparent lack Redenservice, the customer bears the cost of inspection, especially in case of incorrect ordering, defects in the specification or description.
3. Our obligation extends to our choice of replacement, conversion, reduction or improvement. In case of failure of the repair or replacement of the Purchaser reserves the right to require a reduction in payment or, at his discretion rescind the contract.

VI. Exploitation
Redenservice gives under condition of payment of the invoice to the customer the right to use the speech for himself. Disclosure to third parties without the consent of Redenservice is not allowed. The customer assures that he is only entitled to use and will take over the copyright issue of Redenservice no conflicting orders.

VII. Jurisdiction
1. Performance for the performance and payment is Munich.
2. Jurisdiction for all disputes relating to the business relationship is Munich, is exclusively governed by German law.